What Is Technographic Data? Targeting B2B Buyers by Their Tech Stack
Table of Contents
- What Is Technographic Data?
- What Attributes Does Technographic Data Include?
- How Is Technographic Data Collected?
- How Do You Use Technographic Data in Campaigns?
- How Does MetadataONE Leverage Technographic Data?
- What Are the Best Technographic Data Providers?
- What Are the Challenges and Best Practices?
- Frequently Asked Questions
What Is Technographic Data?
Technographic data is information about the technology products, platforms, tools, and systems that a company uses to run its business. It is the B2B equivalent of understanding a consumer's product preferences -- except instead of knowing which brand of phone someone uses, you know which CRM, marketing automation platform, cloud infrastructure, analytics suite, and security tools a company has deployed. Technographic data enables B2B marketers and sales teams to target companies based on their technology stack, identify competitive displacement opportunities, assess technology maturity, and personalize outreach based on the tools a prospect already uses.
The term "technographics" was coined to parallel "demographics" (characteristics of people) and "firmographics" (characteristics of companies). While firmographic data tells you what a company is (its size, industry, and location), technographic data tells you what a company uses. This distinction is critical for B2B technology companies because a prospect's existing tech stack directly determines product compatibility, integration potential, competitive dynamics, and buying readiness.
Consider a company selling a data integration platform. Their ideal customer is not just "mid-market companies in technology" (a firmographic description) -- it is "mid-market technology companies using Salesforce, Snowflake, and at least one marketing automation platform, but without a dedicated data integration tool." This technographic profile identifies companies with the exact data infrastructure that creates demand for their product. Without technographic data, the company would have to target a much broader audience and hope that some percentage happens to have the right tech stack. With technographic data, every impression reaches a company with demonstrated technology compatibility.
Why Technographic Data Matters for B2B Marketing
Technographic data has become increasingly important as the average B2B technology stack has grown in size and complexity. A typical mid-market company now uses dozens of software tools across departments, from CRM and marketing automation to project management, communication, finance, and HR systems. This proliferation of technology creates two opportunities for B2B marketers: targeting companies that use complementary technologies (integration plays) and targeting companies that use competing technologies (displacement plays).
Technographic targeting also serves as a proxy for technology maturity and buying sophistication. A company using Salesforce Enterprise Edition, Marketo, and Tableau has invested significantly in its go-to-market technology stack and is likely to evaluate new tools with a mature procurement process. A company using spreadsheets for CRM and basic email for marketing is at a different stage of technology adoption and requires different messaging and sales approaches. Understanding a prospect's tech stack tells you not just what they use but how they think about technology investment.
For B2B audience targeting, technographic data adds a dimension of specificity that firmographic data alone cannot provide. Two companies with identical firmographic profiles -- same industry, same size, same revenue -- can have radically different technology stacks and, therefore, radically different buying needs. Technographic data captures this variation and enables targeting precision that purely firmographic approaches miss.
What Attributes Does Technographic Data Include?
Technographic data encompasses a wide range of technology-related attributes about a company. These attributes span every category of business software and hardware, from customer-facing applications visible on a company's website to internal back-office systems that are only detectable through indirect signals. Understanding the scope of available technographic attributes helps marketers identify which technology signals are most relevant for their targeting strategies.
CRM and Sales Tools
CRM data is one of the most valuable technographic attributes because CRM choice influences nearly every aspect of a company's go-to-market operations. The major CRM platforms -- Salesforce, HubSpot CRM, Microsoft Dynamics 365, Zoho CRM, and Pipedrive -- each serve different market segments and indicate different levels of technology investment. Salesforce dominates the enterprise and upper mid-market. HubSpot CRM serves small-to-mid-market companies, particularly in marketing-centric organizations. Dynamics 365 is common in Microsoft-centric enterprises. Knowing which CRM a company uses tells you about their market segment, technology budget, and the ecosystem of tools they are likely to integrate with.
Marketing Automation Platforms
Marketing automation platform (MAP) data reveals how a company executes its marketing operations. Major platforms include Marketo (now Adobe Marketo Engage), HubSpot Marketing Hub, Pardot (now Salesforce Marketing Cloud Account Engagement), Eloqua, and ActiveCampaign. MAP choice is highly informative for B2B marketers because it indicates the sophistication of a company's demand generation program. A company using Marketo with advanced nurture workflows is a different prospect than a company using basic email marketing tools. MAP data also identifies integration opportunities and competitive dynamics -- if you sell marketing technology that integrates with Marketo, targeting Marketo users is an obvious play.
Analytics and Business Intelligence
Analytics tools like Google Analytics (GA4), Mixpanel, Amplitude, Heap, and business intelligence platforms like Tableau, Power BI, Looker, and Domo indicate how data-driven a company's decision-making is. Companies investing in advanced analytics infrastructure are more likely to value data-driven products and to evaluate vendors based on reporting and analytics capabilities. They are also more likely to have the internal technical resources needed to implement and optimize complex B2B tools.
Cloud Infrastructure
Cloud infrastructure choice -- Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or multi-cloud environments -- is one of the most strategic technographic signals. Cloud choice often dictates the broader technology ecosystem a company operates within and influences purchasing decisions for everything from databases to security tools to developer platforms. A company running on AWS is more likely to adopt AWS-native services and tools that integrate well with the AWS ecosystem. Cloud infrastructure data is particularly valuable for infrastructure, security, and developer-focused companies.
Communication and Collaboration
Tools like Slack, Microsoft Teams, Zoom, Google Workspace, and Notion reveal how a company communicates internally. These signals can indicate organizational culture (Slack-first companies tend to be more technically oriented) and platform ecosystem preference (Microsoft Teams users are likely in a Microsoft-centric environment). For companies selling collaboration, productivity, or communication tools, this technographic category is directly relevant for targeting.
Security, Compliance, and IT Management
Security tools (CrowdStrike, Okta, Palo Alto Networks), compliance platforms, and IT management systems reveal a company's security posture and IT maturity. Companies with enterprise security stacks have different procurement requirements than companies with minimal security infrastructure. This technographic category is particularly important for cybersecurity vendors, compliance platforms, and IT management tool providers.
Industry-Specific Tools
Beyond horizontal software categories, technographic data can reveal industry-specific tools: e-commerce platforms (Shopify, Magento, BigCommerce), healthcare systems (Epic, Cerner), financial platforms (Bloomberg Terminal, Workiva), and construction management tools (Procore, Autodesk). These vertical-specific signals are extremely valuable for companies selling into specific industries because they indicate not just technology usage but industry affiliation and operational sophistication.
How Is Technographic Data Collected?
Technographic data is collected through multiple methods, each with different strengths, coverage areas, and accuracy characteristics. No single collection method captures a complete picture of a company's technology stack, which is why the best technographic data providers combine multiple collection approaches. Understanding how the data is gathered helps marketers assess its reliability and limitations.
Web Scraping and Technology Detection
The most widely used method for collecting technographic data is web scraping -- scanning company websites to detect technology signatures. Tools like BuiltWith and Wappalyzer examine the source code, HTTP headers, JavaScript libraries, cookies, and DNS records of websites to identify the technologies powering them. This method can detect web analytics tools (Google Analytics, Adobe Analytics), tag managers (Google Tag Manager), content management systems (WordPress, Drupal, custom builds), e-commerce platforms, advertising pixels, A/B testing tools, chat widgets, and many other web-facing technologies.
Web scraping is excellent for detecting front-end and web-facing technologies but has significant blind spots. It cannot detect back-office tools that do not leave web-visible footprints. You can see that a company uses Google Analytics on their website, but you cannot tell from web scraping alone whether they use Salesforce or HubSpot internally. CRM detection via web scraping is limited to cases where the company has web forms or tracking pixels associated with their CRM platform.
Job Posting Analysis
Job postings are a rich source of technographic intelligence. When a company posts a job for a "Salesforce Administrator" or requires "experience with Snowflake and dbt," they are revealing their internal technology stack. Analyzing job postings at scale -- across job boards like LinkedIn, Indeed, and Glassdoor -- can identify technologies that are invisible to web scraping, including CRM systems, data warehouses, internal development tools, DevOps platforms, and enterprise applications.
Job posting analysis has the advantage of revealing technologies that companies are actively investing in -- if they are hiring for a specific tool, they are committed to using it. However, there is a time lag: job postings reflect current or planned technology usage, and a company may list technologies they are adopting rather than ones already deployed. Job posting analysis also skews toward technologies that require dedicated personnel, potentially missing tools used broadly but managed by generalist roles.
API and Integration Monitoring
Some technographic data providers monitor API calls, OAuth connections, and integration marketplace data to identify technology usage. For example, if a company has connected their Salesforce instance to a specific integration on the Salesforce AppExchange, that connection can indicate usage of both Salesforce and the integrated tool. This method provides high-confidence signals because it reflects actual technology connections rather than inferred usage.
Survey and Self-Reported Data
Technology usage surveys, product reviews on sites like G2 and TrustRadius, and self-reported data from industry studies contribute to technographic databases. When a user leaves a review of Marketo on G2, they are confirming that their company uses Marketo. When a company participates in a technology adoption survey, they provide direct confirmation of their stack. Self-reported data has high accuracy for the companies that participate but limited coverage -- most companies do not actively report their technology usage.
DNS and Email Infrastructure Analysis
Examining a company's DNS records, email headers (SPF, DKIM, DMARC records), and mail server configuration can reveal email service providers, security tools, CDN usage, and hosting infrastructure. This method is passive -- it does not require any access to the company's systems -- and can detect infrastructure-level technology choices that other methods miss. For example, examining MX records reveals whether a company uses Google Workspace, Microsoft 365, or a self-hosted email solution.
Target Companies by Their Tech Stack
MetadataONE's MetaMatch turns technographic intelligence into precision ad audiences across LinkedIn, Facebook, and Google.
Book a DemoHow Do You Use Technographic Data in Campaigns?
Technographic data enables several high-impact campaign strategies that are impossible with firmographic data alone. The three primary use cases are competitive displacement (targeting users of competing products), complementary technology targeting (reaching users of products that integrate with yours), and technology maturity segmentation (tailoring messaging to a company's technology sophistication level). Each strategy produces highly targeted campaigns with messaging that resonates because it speaks directly to the prospect's existing technology context.
Competitive Displacement Campaigns
Competitive displacement is the most straightforward application of technographic data. If you compete with a specific product, you can build an audience of companies using that product and target them with messaging about why they should switch. This strategy works because it reaches prospects with a demonstrated need for your product category -- they have already committed to solving the problem you solve, they just chose a different vendor.
Effective displacement campaigns go beyond "we are better than Competitor X." They address specific pain points that users of the competing product experience. If the competitor's product is known for complex implementation, your messaging emphasizes ease of deployment. If the competitor is known for expensive pricing, you highlight your cost efficiency. The most effective displacement campaigns combine technographic targeting with intent data showing that the target company is actively evaluating alternatives, which signals dissatisfaction with their current solution or an upcoming contract renewal.
Complementary Technology Targeting
Complementary technology targeting identifies companies that use tools your product integrates with and targets them with messaging about the combined value. If your product integrates deeply with Salesforce, targeting Salesforce users with messaging about how the integration works creates immediate relevance. The prospect does not need to be convinced of the problem category -- they already have the adjacent tool in place, and your product extends its value.
This strategy is particularly powerful when you can identify technology gaps. If a company uses Salesforce for CRM and Marketo for marketing automation but lacks a data enrichment tool, they have a clear gap in their stack that your product can fill. Building audiences of companies with specific technology combinations (and specific missing tools) produces hyper-targeted campaigns with strong conversion potential.
Technology Maturity Segmentation
A company's overall technology stack indicates its maturity level and buying sophistication. Companies with advanced, integrated tech stacks (enterprise CRM, sophisticated analytics, multiple marketing tools, cloud-native infrastructure) represent technology-mature buyers who likely have formal procurement processes, technical evaluation criteria, and higher budgets. Companies with basic tech stacks (free-tier tools, minimal integration, limited analytics) represent earlier-stage buyers who may need more education about the problem space before evaluating solutions.
Segmenting by technology maturity allows you to tailor messaging and funnel strategy. Technology-mature prospects receive bottom-of-funnel content that addresses technical requirements, integration details, and ROI analysis. Earlier-stage prospects receive educational content that builds awareness of the problem and establishes the value of a category solution before positioning your specific product. This segmentation prevents the common mistake of serving technical product content to prospects who have not yet understood why they need the category.
Personalized Ad Creative and Landing Pages
Technographic data enables creative personalization that dramatically improves campaign relevance. When you know a prospect uses Salesforce, you can serve ads featuring Salesforce-specific messaging ("Connects natively with Salesforce"), display Salesforce logos alongside your product, and direct clicks to landing pages with Salesforce-specific case studies and integration documentation. This level of personalization signals to the prospect that your product is built for their specific technology environment, reducing perceived risk and increasing engagement.
Account Scoring Enhancement
Adding technographic signals to your account scoring model significantly improves scoring accuracy. Beyond firmographic fit (right industry, right size), technographic fit tells you whether a company has the technology infrastructure that makes your product valuable. A company scoring high on firmographic fit but low on technographic fit (wrong CRM, no relevant integrations) is less likely to convert than one scoring high on both dimensions. Incorporating technographic data into scoring models helps sales prioritize accounts that are both organizationally and technically qualified through integrated audience targeting.
How Does MetadataONE Leverage Technographic Data?
MetadataONE integrates technographic data as a core targeting layer within its MetaMatch audience platform, enabling B2B marketers to build technology-based audiences and activate them across every major advertising channel. The platform transforms raw technographic intelligence into actionable ad audiences, solving the critical challenge of reaching companies with specific technology profiles on channels that lack native technology-based targeting.
Technographic Audience Building
Within MetadataONE, you build technographic audiences by selecting specific technologies, technology categories, or technology combinations. The platform supports targeting by individual technology (companies using Salesforce), technology category (companies using any enterprise CRM), technology combination (companies using Salesforce AND Marketo but NOT a data enrichment tool), and competitive technology (companies using a competitor's product). These criteria can be layered with firmographic filters and intent signals to create multi-dimensional audience definitions.
A practical example: a data integration company might build an audience targeting "mid-market SaaS companies (200-2,000 employees) using Salesforce, Snowflake, and at least one marketing automation platform, that are showing intent signals for 'data integration' or 'ETL tools.'" This audience combines firmographic (company size, industry), technographic (specific tools), and intent (active research) criteria into a single targeting definition that reaches precisely the companies most likely to need their product.
Cross-Channel Technographic Activation
The core challenge with technographic targeting is activation. LinkedIn does not offer technographic targeting natively. Facebook has no concept of technology-based audiences. Google Ads targets keywords, not tech stacks. MetadataONE's MetaMatch solves this by resolving technographic audience criteria against its business contact database, identifying individuals who work at companies matching the specified technology profile, and pushing those matched audiences into each ad platform as custom audiences.
This means you can run a competitive displacement campaign targeting HubSpot users on Facebook -- something impossible without audience matching technology. You can serve integration-focused ads to Salesforce users on Instagram. You can bid more aggressively on Google Ads when the searcher works at a company using your target technology stack. MetaMatch makes technographic targeting channel-agnostic, freeing you to reach your technology-qualified audience wherever they are most cost-effectively.
Dynamic Technology Monitoring
Technology stacks change. Companies adopt new tools, sunset old ones, and migrate between platforms. MetadataONE's audiences dynamically update as technographic data changes, ensuring your targeting always reflects current technology adoption. When a target company adopts Salesforce, they automatically enter your "Salesforce users" audience. When a company migrates away from a competitor's product, they are automatically removed from your displacement campaign audience. This dynamic refresh eliminates the manual list maintenance that makes static technographic targeting operationally burdensome.
What Are the Best Technographic Data Providers?
The technographic data market includes several established providers, each with different collection methodologies, coverage strengths, and integration capabilities. Choosing the right provider depends on which technology categories matter most for your targeting, the depth of data you need, and how you plan to activate the data in your marketing and sales workflows.
BuiltWith
BuiltWith is one of the most comprehensive web technology profiling platforms. It scans websites to detect over 100,000 different technologies across categories including analytics, advertising, CMS, e-commerce, frameworks, hosting, CDN, email, and widgets. BuiltWith's strength is the breadth of its web technology detection -- if a technology has a web-visible footprint, BuiltWith likely tracks it. The platform provides both current technology profiles and historical technology adoption data, enabling analysis of technology trends over time. BuiltWith is particularly strong for identifying front-end technologies, advertising tech stacks, and e-commerce platforms.
HG Insights (formerly HG Data)
HG Insights provides what it calls "technology intelligence" -- a combination of install-base data, technology spend estimates, and IT infrastructure profiles. HG Insights goes beyond web technology detection to identify enterprise software usage (ERP systems, enterprise CRM, cloud infrastructure) through a combination of technical signals, hiring data, and proprietary collection methods. The platform is particularly strong for enterprise technology intelligence and provides spend estimates that help assess how much a company is investing in specific technology categories. HG Insights data is widely used by enterprise sales teams for account intelligence and by marketing teams for technology-based segmentation.
Wappalyzer
Wappalyzer is an open-source technology profiler that identifies technologies on websites. Originally built as a browser extension, Wappalyzer has expanded into an API-based service that provides technology data at scale. Its strength is simplicity and accuracy for web-visible technologies. Wappalyzer tracks over 1,500 technologies across categories including CMS, web frameworks, analytics, e-commerce, marketing automation, and JavaScript libraries. Compared to BuiltWith, Wappalyzer tracks fewer technologies but with high accuracy for the categories it covers. It is a cost-effective option for companies that primarily need web technology data.
ZoomInfo
ZoomInfo provides technographic data as part of its broader B2B data platform that includes firmographic, contact, and intent data. The technographic component tracks over 20,000 technologies across all major software categories. ZoomInfo's advantage is integration -- having firmographic, technographic, contact, and intent data in a single platform eliminates the need to stitch data from multiple providers. For teams already using ZoomInfo for contact data or sales intelligence, adding technographic data is operationally straightforward. The depth of technology detection varies by category but is generally strong for major enterprise software platforms.
Clearbit
Clearbit (now part of HubSpot) provides real-time technographic enrichment through its API. When a lead enters your system, Clearbit can instantly append their company's technology profile, enabling real-time segmentation and routing. Clearbit's technographic data covers major technology categories and is particularly well-suited for enriching inbound leads and powering dynamic audience segmentation. Its API-first approach makes it a natural fit for teams with technical resources that want to build technographic data directly into their marketing and sales workflows.
Choosing the Right Provider
The choice between providers depends on your specific needs. If you need the broadest web technology coverage, BuiltWith is the leading option. If you need enterprise software intelligence with spend estimates, HG Insights is the strongest choice. If you want an integrated platform with firmographic, technographic, contact, and intent data, ZoomInfo provides the most complete package. If you need real-time enrichment via API, Clearbit excels. And if you use a platform like MetadataONE that integrates technographic data from multiple sources and activates it directly in ad campaigns, you may not need to select a standalone provider at all.
What Are the Challenges and Best Practices?
Technographic data is powerful but imperfect. Understanding its limitations and applying best practices ensures that your technographic targeting produces reliable results rather than misleading signals. The main challenges involve data accuracy, coverage gaps, and the dynamic nature of technology adoption.
Data Accuracy and Freshness
Technographic data faces significant accuracy challenges because technology stacks change faster than firmographic attributes. A company might adopt a new CRM, migrate its cloud infrastructure, or sunset a marketing automation platform within a single quarter. If technographic data providers do not refresh their data frequently, you risk targeting companies based on outdated technology profiles. Web scraping data can be refreshed relatively quickly (monthly or even weekly), but other collection methods like job posting analysis and survey data have longer refresh cycles.
Best practice is to validate technographic data against multiple sources for high-priority accounts. If BuiltWith shows a company using Google Analytics but HG Insights shows Adobe Analytics, investigate before committing targeting budget. For competitive displacement campaigns where accuracy is critical (you are explicitly messaging about the competitor's product), validate the technology signal against public evidence: job postings, case studies, or partnership announcements that confirm usage.
Coverage Gaps
No technographic data provider covers every technology at every company. Web scraping cannot detect internally-deployed software. Job posting analysis only covers companies that are actively hiring. Self-reported data only covers companies that participate in surveys or leave reviews. The result is that technographic coverage is strongest for widely-used, web-visible technologies (Google Analytics, WordPress, major advertising pixels) and weakest for niche, internally-deployed tools (custom-built systems, on-premise enterprise software, internal developer tools).
Account for coverage gaps by treating technographic data as a signal rather than a certainty. If your data shows that 5,000 companies in your target market use a specific competitor, the real number is likely higher because some users are not captured by any detection method. Build your campaign targeting and revenue projections with appropriate margins for incomplete data coverage.
Technology vs. Usage Depth
Detecting that a company has a technology installed is different from knowing how deeply they use it. A company might have Google Analytics installed on their website but never look at the data. They might have a Salesforce license but use it only as a contact database without any automation or advanced features. Technographic data typically tells you what is present, not how actively it is used. For competitive displacement campaigns, this distinction matters -- targeting a company that barely uses a competitor's product is a different play than targeting a power user who is deeply embedded in the platform.
Supplement technographic data with engagement signals when possible. If a company not only uses HubSpot but also has team members attending HubSpot user conferences and maintaining HubSpot certifications (visible via LinkedIn profiles), they are likely deep users. If a company has the technology installed but shows no related engagement signals, they may be light users who are more amenable to switching.
Combining Technographic Data with Other Layers
Technographic data is most powerful when combined with other targeting layers rather than used in isolation. Targeting "all companies using Salesforce" reaches millions of organizations and provides minimal targeting advantage. Targeting "mid-market SaaS companies using Salesforce and Marketo, with 200-2,000 employees, showing intent for marketing attribution" is a precisely defined audience with clear buying signals. Always combine technographic criteria with firmographic data (to ensure organizational fit) and ideally with intent data (to ensure timing relevance).
Ethical and Privacy Considerations
Technographic data collection, particularly web scraping, exists in a nuanced ethical and legal space. While detecting publicly visible technologies on a company's website is generally considered acceptable, marketers should be aware of evolving privacy regulations and data governance frameworks. Ensure your technographic data providers comply with applicable data protection laws (GDPR for European data, CCPA for California, and other regional regulations). Use technographic data for legitimate business purposes -- understanding a company's technology environment to serve relevant advertising -- and be transparent about data usage when questioned by prospects or customers.
Regular Audience Audits
Conduct quarterly audits of your technographic audiences to verify that they remain accurate and relevant. Sample accounts from your target audience and manually verify their technology profiles against public information. Check whether the technologies you are targeting are still in active use or have been replaced. Review campaign performance by technographic segment to identify segments where technology data may be stale (low engagement rates can indicate targeting inaccuracy). These audits ensure that your technographic targeting maintains its precision over time and that budget is not wasted on outdated targeting criteria.
Frequently Asked Questions
What is the difference between technographic and firmographic data?
Firmographic data describes what a company is -- its industry, size, revenue, and location. Technographic data describes what a company uses -- its technology stack, software platforms, and tools. Firmographic data is the B2B equivalent of demographics, while technographic data reveals technology adoption patterns. Both are company-level data types used in B2B targeting, and the most effective strategies combine both layers for maximum precision.
How is technographic data collected?
Technographic data is collected through four primary methods: web scraping tools like BuiltWith and Wappalyzer that detect technologies on company websites, job posting analysis that reveals internal tools based on required skills and experience, API and integration monitoring that identifies connected systems, and survey or self-reported data from technology usage studies. Each method has different coverage strengths -- web scraping captures front-end technologies while job posting analysis reveals back-end and internal tools.
What are the best technographic data providers?
The leading technographic data providers include BuiltWith (comprehensive web technology detection), HG Insights (broad technology intelligence with install-base data), Wappalyzer (open-source web technology profiling), ZoomInfo (technographic data combined with firmographic and contact data), and Clearbit (real-time technographic enrichment via API). The best provider depends on your specific needs: BuiltWith for web technologies, HG Insights for enterprise software intelligence, and ZoomInfo or Clearbit for integrated sales and marketing data platforms.
How do you use technographic data for competitive displacement?
Competitive displacement campaigns use technographic data to identify companies using a competitor's product and target them with messaging about switching to your solution. For example, if you compete with HubSpot, you can build an audience of companies using HubSpot's marketing automation platform and serve them ads highlighting your product's advantages. The most effective displacement campaigns combine technographic targeting with intent signals showing the target company is actively evaluating alternatives.
How does MetadataONE use technographic data for ad targeting?
MetadataONE integrates technographic data into its MetaMatch audience technology. You define technology criteria (specific tools, technology categories, or competitive products), combine them with firmographic and intent filters, and MetaMatch resolves those criteria against its business contact database. The resulting audiences are pushed directly into LinkedIn, Facebook, and Google for precision ad targeting. This enables campaigns like targeting mid-market companies using Salesforce that do not yet have a marketing automation platform.